Shipping & returns

All BAWLI BOOCH orders are placed, paid for and delivered through Amazon.in, so Amazon’s checkout, delivery and returns process applies to every order.

Delivery

Each piece is personalised to order. Amazon shows the expected delivery date for your pincode on the product page and at checkout, and you can track the order in your Amazon app.

Returns and replacements

Return and replacement eligibility is shown on each Amazon product page. Personalised items made to your instructions may have different return terms from regular products, so please check the listing before you order.

If something arrives damaged or the engraving does not match what you sent, contact us through Your Orders → Contact seller on Amazon, or email support@bawlibooch.com with your order ID and a photo.